1. Product Licensing & Usage
All our WordPress themes, plugins and extensions are licensed under the GNU general public license.
2. Photoshop Files License
The Photoshop design files for our themes come packaged separately and are not GPL licensed. They are licensed and copyrighted under dwh-uk.com. You are not allowed to redistribute these files in any way.
3. Club Membership Subscription Renewals
Please take note that all subscriptions will be automatically renewed at the appropriate time each month. This is based off of the date you signed up, and is reflected in your statements accessible in your dashboard.
If you need to cancel your subscription, we’ve ensured that it’s a painless process. We know it hurts to leave, but understand your decision. For subscriptions with the status of Active, you can Suspend or Cancel the subscription directly from your My Account page.
Theme updates are available to customers who have made an individual theme purchase. They are also available for all the themes accessible by our club members whilst their club subscription is still active.
Plugin and extension updates are availble to customers who made a plugin or extension purchase.
All themes, plugins and extensions are updated to always be compatible with the latest available version of WordPress, but we can give no guarantee, that older products will run with future versions of WordPress.
5. Product Compatibility
It is our duty to always keep individually purchased themes, plugins and extensions up-to-date and working with the latest version of WordPress. Our themes, plugins and extensions are developed and fine-tuned for WordPress 3.4 or higher, any version prior to that may have problems with some theme functionality. The minimal requirement for our products is the same as WordPress, which is currently PHP 5.2 and MySQL 5.0 (requirements). Please note this does NOT apply to the themes, plugins and extensions via the subscription service.
6. Browser Compatibility
Our individually purchased products support all modern web browsers including (but not limited to) Firefox, Safari, Chrome (all on PC & Mac) & Internet Explorer 8 & 9. Whilst we strive to give every theme a seamless & near-identical experience across each of these browsers, it is impossible to compensate for the lack of web standards support (relating to HTML & CSS) in some of these browsers.
In the case of a browser not support certain web standards, we will include a generic workaround for that browser, which will degrade a specific function / feature gradually and in a way that doesn’t affect the user experience negatively.
After we have successfully received your payment, your dwh-uk.com Subscription or Individual Product information will be emailed to the email address you provided. This may take up to 1 hour but usually happens within minutes. If you do not receive an email after this time period, contact us through our website.
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All individually purchased products are property of dwh-uk.com. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
9. Site Content
All content, including imagery, published on the dwh-uk.com domain, is property of dwh-uk.com and under copyright. Any replicated site content must be authorized and clearly referenced back to the source. Content from the dwh-uk.com web site shall not be used or exploited for any commercial and non-private purposes without the prior written consent of dwh-uk.com.
10. Billing Details
Transactions on your account should appear with the description: “dwh-uk.com”.
11. Refund Policy
Our products are non-tangible irrevocable, digital goods. Refunds are at the discretion of the management.
dwh-uk.com subscription products “as is”, with no implied meaning that they will function exactly as you wish or with all 3rd party components and plugins. Further, we offer no support via email or otherwise for installation, customization, administration of WordPress itself.
13. Price Changes
dwh-uk.com reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, a subscription (or any part thereof) with or without notice. We also reserve the right to change our individual product prices at any time without prior notice.
Prices of our monthly subscription plan, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the dwh-uk website.
dwh-uk does not provide any warranty or guarantee these products in any manner. We cannot guarantee they will function with all 3rd party components, plugins or web browsers. Browser compatibility should be tested against the demonstration templates on the demo server. Please ensure that the browsers you use will work with the products as we can not guarantee that dwh-uk products will work with all browser combinations.